Vispring Regal Superb Divan Bed

Brand: Vispring
Made in the UK: Yes

Mattress Height: 23 cm border plus approximately 6cm doming
Mattress Borders: 3 rows hand side-stitching upholstered with protective wool
Mattress Upholstery Filling: Bonded Platinum Certified British fleece wool and cotton, horsetail blended with British fleece wool, blended Platinum Certified real Shetland wool and cotton
Mattress Spring Type: Hand-nested calico Vanadium Steel pocket springs (48 mm Diameter)
Mattress Spring Count: 1720 (king size)
Surface Finish: Finest quality ticking with hand-tufted with felt washers
Firmness / Support Level: Soft / Medium / Firm / Extra Firm
Guarantee: 30 Years
Divan Construction: Solid timber frame with hand-nested calico pocket spring
Mattress Care: Seasonal Turning
Divan Upholstery / Filling: Coir, blended Platinum Certified British fleece wool and cotton
Tension: Soft / Medium / Firm / Extra Firm
Divan Spring Count: 950 (king size)
Divan Base Finish: Upholstered in the fabric of your choice

We want you to be confident with your new purchase and we want you to get it right the first time. This means you’ll be happy straight away, which is what we always strive to achieve. With over 25 years’ experience helping customers choose the right mattress to suit them, we are confident that with a chat over the phone, or a visit to our showroom, we can alleviate most doubts by advising customers on the best Vispring mattress to suit their body shape/weight and their individual sleep preferences.

However, we also appreciate it is a large investment and even with our guidance, this may not always be enough reassurance, which is why we are offering a Comfort Pledge for Vispring Mattresses.

How does it work?

If after sleeping on your new Vispring mattress for a minimum of 30 nights and a maximum of 90 nights from the date of delivery, you decide it isn’t the right Vispring mattress for you, we can offer an exchange of your Vispring mattress for a new spring tension (same Vispring model).

There is a £100 charge to cover this exchange. This is a one-time exchange only and refunds are not permitted. Once exchanged, the Comfort Pledge will end and the original mattress cannot be retained.

Please note, for zipped mattresses, we can only offer an exchange of tension on one of the two mattresses and the mattress cannot be changed to a one piece mattress.

We recommend sleeping on the original mattress for as long as you can up to the upper limit of the 90 days. This is because it takes time to adjust to the feel of a new mattress and if you decide to exchange too soon, you may ultimately make the wrong decision. By all means, please do call us earlier to discuss any concerns.

If you would like to invoke our Comfort Pledge we need you to put this in writing together with your proof of purchase. This Comfort Pledge is only available to the customer that made the original purchase and is only available for mattresses that remain in mainland UK.

This offer does not apply to mattresses which have been damaged through misuse, wilful or accidental damage, neglect or general wear and tear.

Large Item (Beds, Mattresses, Headboards, Sofa Beds and Furniture) delivery:

Charges

We offer a FREE 2-Man Delivery Service to the Room of Choice as standard for all orders over £500 for mainland UK addresses, excluding the most remote parts of the Scottish highlands which will carry a small surcharge.  For orders under £500, we ask for a small contribution of £15.

If you would like your order assembling, this service can be added at checkout for £29 - FREE on all orders over £3000.  Sofas will also be installed as part of our free delivery service.

We also offer a mattress and divan recycling service as part of the product options when ordering your new mattress or bed.

For non-mainland UK addresses including Northern Ireland and other UK islands we ask for a small contribution to the delivery charge, which will be calculated at the checkout once you enter your delivery address. For some very remote areas, we will display a message for you to contact our showroom so we can provide a quotation.

For Channel Islands and International deliveries, please contact our showroom, who will be able to discuss the delivery options with you and provide a quotation.

Our delivery and assembly service

We provide a 2-man delivery service to the room of choice, as standard, on all large items to customers nationwide, using our in-house team or one of our specialist Delivery Partners. 

We will contact you ahead of the planned delivery to agree a mutually convenient delivery date, most commonly between Monday and Friday although weekends are sometimes possible. The day before the delivery you will receive a 3-hour timed slot, so you know when to stay in to receive your delivery.  On the day of delivery, our delivery team will also endeavour to keep you updated should they run into a traffic jam or get delayed by any unforeseen event. 

Our experienced delivery teams will carry your order to the room of choice (up two flights of stairs - please do let us know if it is any further), where they will unpack the order and remove and recycle any packaging, leaving you free to enjoy your new bed or mattress. For those of you who select our assembly service, the team will also install your bed or headboard so you don’t have to lift a finger.

At the time of placing the order, please do let us know if you have any planned holidays around the delivery period (we can only hold orders for 2 weeks once made, after this storage charges may apply), parking restrictions or difficult access (either inside the property or approaching the property), so we can look into the best solution for you.

Recycling your old bed or mattress

Should you no longer have a need for your old mattress or bed, we can remove and recycle this item for you (on a like-for-like basis) when delivering your new order. There will be a charge of £45 per mattress or £60 per bed for this service.

Access

Please ensure when placing the order that the item will fit into your home and there is sufficient access to your room, for example around a tight bend in your staircase or through a narrow doorway. If you are unsure, then our showroom will be more than happy to discuss the access with you. This way we can do all that we can to ensure the item fits in. We always try our hardest to find a solution.

Small Item delivery via Courier (Bedding & Bed Linen):

Charges

For smaller items such as bedding and bed linen, we charge a flat rate of £6.00 using a Next Working Day delivery service for all mainland UK addresses excluding the most remote parts of the Scottish highlands which will carry a small surcharge.  For customers who spend over £100 on Brinkhaus bedding we offer FREE delivery.

For Northern Ireland and most other UK islands we charge a flat rate of £12. For the most remote postcodes and International addresses, we will display a message for you to contact us so that we can provide a quotation.

Service

Parcels will be delivered by a reputable, national courier and will require a signature on delivery, unless you request for the item to be left in a safe place or with a neighbour. In most instances, you will receive a text/email message on the day of the delivery (direct from the courier company) with a 1-hour timed slot. If that time slot is not convenient there will be various options on the message to leave in a safe place, deliver on a different day or leave with a neighbour, simply follow the instructions provided.

We deliver to all postcodes in mainland U.K., Northern Ireland and most UK islands (there may be some exceptions to the most remote postcodes).  If you require delivery outside of this area including the Channel Islands and International Deliveries, please contact snuginteriors directly for more information.

Lead times

Our delivery lead times vary across our product range and are kept up to date and quoted in good faith on each product page.

Stock orders: We aim to dispatch all orders from stock on a 24-hour (next day) delivery service. For orders placed before 1pm, we will endeavour to dispatch on the same day. If the order is received after 1pm, it may be dispatched the following day.

In the rare and unfortunate event that we are out of stock of an item, we will notify you and will arrange for your order to be dispatched directly from the manufacturer to keep the lead time and carbon footprint to a minimum. We will update you on any changes to lead time if applicable.

If you have any queries regarding our delivery service or if you have a specific date to meet, please contact our showroom and we can advise you if that will be possible – you can be assured, we always try our hardest!

Delivery costs are applied per order, not per item, and will be added at checkout.

If you are interested in placing an order for delivery overseas, please read more about our international delivery service.

Please read our terms and conditions for further information.

We want you to have the best experience with snuginteriors and recommend us to all your friends and family, to do this you must be happy with your order. If for any reason you are not happy and you wish to return your goods, we ask that you notify us in writing within 14 days of receipt of your goods. This 14-day period begins the day after you received the goods. Please ensure you keep your order in perfect condition.  This means unused, undamaged and, where possible, in the original packaging with the labels in tact. 

 

For small items, we will ask you to send the item(s) back to us securely wrapped to avoid any damage in transit via a recorded mail service, including your order number and receipt.  

 

For large furniture orders, we will arrange the return/collection of the goods.  Please note you will be charged collection for the item(s), unless it is faulty. 

For hygiene reasons, mattresses, bedding and bed linen can only be returned if they are in their original packaging and have not been opened, or used in any way. Try the mattress with the packaging on to be sure you are happy first!

We regret that we cannot cancel, refund or exchange a bespoke order that has been specially made for you (unless faulty). Read our full terms and conditions .