Enchanted House Beds - FAQs
Please see below some of our most Frequently Asked Questions. If you do not see the answer to a question that you might have, please do not hesitate to get in touch, either by phone, our online 'chat' facility, email or visiting our showroom.
Our team have a great wealth of knowledge across our products, brands and buying advice, so they can quickly make sure you are buying what is right for you, so you'll be delighted with your investment.
We are bed experts and look forward to answering any questions you might have.
Enchanted House Beds offers luxurious, handmade sleep solutions designed to provide exceptional comfort, durability, and style. Their mattresses, divans, and headboards are crafted using the finest natural materials and expert techniques to ensure a perfect blend of comfort and sustainability.
Enchanted House Beds are built to last for many years with proper care. They offer a guarantee starting at 12 years for entry-level models and extending up to 30 years for premium models, giving you ultimate peace of mind. To maximize the lifespan of your bed, it is important to follow their care instructions, including regular turning and rotating of the mattress.
The pocketed springs used by Enchanted House Beds are custom-made by a specialist supplier and are available in soft, medium, and firm tensions across all models from the Tavistock range upwards. These springs move independently to provide precise support, contouring perfectly around the shoulders, hips, and spine for a restful and supportive sleep experience.
The borders of Enchanted House mattresses are filled with natural wool and cotton, ensuring breathability and sustainability. Unlike other manufacturers who may use polyester fibers, Enchanted House Beds prioritizes natural materials for better comfort and eco-friendliness.
Yes, the high-quality mattress ticking used by Enchanted House Beds is exclusively manufactured using cotton and viscose yarns. Their mattresses meet fire retardancy standards without the need for harmful chemicals, ensuring a safe and healthy sleeping environment.
Enchanted House Beds uses fully traceable Dartmoor wool throughout their range, sourced from the owner’s family farm with 3,000 sheep. This unique selling point ensures a lower carbon footprint for their products. The wool is sheared from the sheep, thoroughly cleaned, and then returned to the factory where it is hand-teased into the mattresses. Dartmoor wool is naturally warm in winter, cool in summer, and inherently fire retardant, eliminating the need for chemical treatments.
Enchanted House mattresses feature hand-teased layers of luxurious natural fillings, ensuring the ultimate sleep surface. No synthetic fillings are used, creating a more comfortable and eco-friendly product.
Genuine hand side stitching reinforces the mattress borders, providing edge-to-edge support and prolonging durability. Few manufacturers hand side stitch around the entire mattress, but Enchanted House Beds goes the extra mile. Additionally, a flat metal rod supports the borders to maintain the mattress's shape without compromising comfort, thanks to the generous layers of natural fillings.
Yes, Enchanted House mattresses are hand-tufted using woolen tufts. This process secures the natural fillings in place, ensuring they remain evenly distributed for consistent comfort.
Enchanted House Divans are designed to work seamlessly with their mattresses. Choose a Deep Firm Edge Pocketed Divan for optimal support, with options for dovetailed drawers for additional storage. They also offer a Shallow Firm Edge Pocketed Divan on legs for a modern look. All divans are crafted from FSC-certified timber, upholstered in natural cotton and wool fillings, and available in a range of standard and designer fabrics to complement any bedroom decor.
Yes, Enchanted House headboards are handmade using mixed timbers, natural cotton, and wool fillings. They are upholstered to your style preference, with options for statement heights and bespoke dimensions available upon request. This allows you to create a personalized centerpiece for your bedroom.
Enchanted House Beds combines traditional craftsmanship with sustainable practices, using only the finest natural materials. Each product is meticulously handmade to ensure unrivaled comfort, style, and durability, making their beds a worthwhile investment in your sleep and well-being.